Covid 19 - (Updated 10/07/2020)
Due to the Covid19 epidemic and unavoidable delays in getting properties safe and ready for viewing there will be a reduction in the number of adverts over the coming weeks.
If you have been offered accommodation recently, there may be a delay in viewing the property due to the current government guidance on non-essential travel/journeys. We will let you know when it is safe for you to view and of course when the guidance changes.
New Housing Register Applications
The Housing Register Team is is currently working remotely therefore, it may take us longer to assess new applications to join the Council’s Housing Register and to process documents relating to a change in your circumstances. We will contact you again once your application has been assessed or updated.
This page will be updated as when the situation changes.
Choice Based Lettings
The Council has been advertising properties through its choice based lettings scheme for over 13 years. Following feedback from our customers we have improved the way applicants on the housing register can bid for available properties and we have made every effort to ensure that is easy to use.
If you are on the housing register you can log into your own personal housing register account and update your details avoiding the need to visit the town hall. As a guide you can also see your position for properties you have bid on. However, this may change throughout the bidding cycle as other applicants may also place bids on the same property at different times. This include applicants with a vulneraiblity who have asked the Council to place bids on their behalf. This is an automated process and these bids are added at the end of each bidding cycle (usually at the end of the day).
You can bid any time, day or night by using this website until the end of the bidding cycle. Please note your queue position may change for some properties as bids are placed by other applicants.
Our website also provides detailed information on which properties were let and to which applicant by date and priority banding. By providing this information it will help you get a clearer idea of the likely wait time for council and housing association properties.
The demand for social housing far exceeds the supply. With around 1900 people on the housing register, we regret we will not be able to help everybody who applies to us for Council or Housing Association properties. Even those people we can help could wait many years and many people who apply may never get an offer of social rented housing. Therefore, we positively encourage you to consider other housing options such as low cost home-ownership or renting privately. Check out the Housing Options section of this website for more information.
If you are unable to use Crawley HomeChoice because you are vulnerable or have a disability don't worry. Get in touch with us straight away by calling 01293 438608 and we will help you by giving you advice on other ways you can use the system.
Download a scheme guide if you need more information about bidding for properties.