To Apply

IMPORTANT – PLEASE READ BEFORE COMPLETING YOUR APPLICATION

In accordance with the Council's Housing Allocations Scheme, we can only accept you onto the Housing Register if you:

I.             Have a Housing Need:

  • Are homeless or threatened with homelessness, or
  • Have a medical need to move, or
  • Are overcrowded, or
  • Have a child who lives with them all the time and are living in shared accommodation, or
  • Are suffering from violence or significant harassment, or
  • Are a Crawley Borough Council or Crawley housing association tenant wanting to move to a smaller property, or
  • Are a care leaver who is aged under 21 and ready for independent living, or
  • Are living in hostel or bed and breakfast accommodation, or
  • Are aged over 60 and want to be considered for sheltered accommodation or bungalows, or
  • Are paying more than 40% of their income towards their rent.

If you do not have a housing need you will not qualify to join.

II.            Have a 5-year Local Connection to Crawley – If you have not lived or worked in Crawley for the last 5 years, or have immediate family who have been living in Crawley for 5 years or more, you will not qualify to join.

III.           Are Qualifying – Anyone who owns/part owns a property, or is in arrears of £1,000 or more, or has sufficient financial resources to buy a property, or has perpetrated anti-social behaviour, will not qualify to join.

IIII.         Are Eligible – People subject to immigration control may not be eligible to join.

Please do not apply unless you meet the criteria above, as your application will be rejected.

 To apply:

New customer? Click here to register.

Existing/former customer? Click here to log in. If you have forgotten your log in details, please contact the Customer Contact Centre on 01293 438000.

As part of the application process we will carry out the following checks:

  • Photographic ID
  • Up to date settled status
  • Affordability assessment
  • Up to date statements from ALL bank accounts held including any savings accounts to cover a minimum of 3 months
  • Evidence of any income from all benefits received (Child Benefit, Universal Credit, Housing Benefit, Disability Living Allowance (DLA), Personal Independence Payment (PIP), Job Seekers Allowance (JSA), Carers Allowance etc)
  • Evidence of any other income (Child Maintenance, Pensions etc)
  • Any current or previous rent arrears
  • Any current or previous anti-social behaviour
  • Current medical conditions
  • Current household make-up
  • Credit check/s
  • We may need to contact relevant agencies for further information if applicable to your application (Social Services etc)
  • Local connection
  • Property suitability 

 

I am on the housing register but am now faced with homelessness, what do I do?

  • Log in and select 'View or edit your Housing Assessment Form' in 'My Account'. When you go through the form, tick yes to 'Are you homeless or threatened with homelessness within 56 days' . Continue, complete and submit the form.

I am on the housing register but have had a change in circumstances, what do I do?

  • Log in and select 'View or edit your Housing Assessment Form' in 'My Account'. When you go through the form, select 'Want to apply to the housing register/Update an existing application' and complete and submit the form.
  • You do not need to submit any documentation again (ID, bank statements, medical information, wage slips) unless it is relevant to the change in circumstances

 

Wait Time

Crawley Borough Council announced a Housing Crisis last year, along with an unprecedented and increasing number of homeless households living in temporary accommodation. In addition to this, the supply of available social housing has significantly reduced over the last few years. This means there are more applicants waiting for the few properties that become available. Please see the 'Wait Time' page for more information.